Laurel Acres Kennels FAQ

Q: What services do you offer and what are your rates? Answer
Q: How do you charge for boarding? Answer
Q: Do I need to sign a contract? Answer
Q: How many activities can I choose a day? Answer
Q: What forms of payment are accepted? Answer
Q: What happens if my pet gets sick or is injured? Answer
Q: My dog hasn’t spent much time around other dogs and rarely gets the opportunity to play.
Will he enjoy a Play Yard with other dogs? Answer
Q: Are you able to board intact (un-neutered) dogs and cats? Answer
Q: Do you board all breeds of dogs? Answer
Q: Why do you charge extra for activities? If I don’t pay for any activities, will my dog be isolated during his stay? Answer
Q: Can I reserve a specific run for my dog? Answer

 

Our grounds.

Summer.

 

Our grounds.

Fall.

 

Our grounds

Winter.

 

Our grounds.

Spring.

 

 

Answers:

What services do you offer and what are your rates?
Please check out our page on services and rates. If you have any additional questions, please call our office.

How do you charge for boarding?
All pet guests will be charged for the arrival day of boarding regardless of drop off time. If your pet is picked up by 12 noon on the day of departure, you will not be charged for that day's boarding. Disclaimer: Prices are subject to change without notice.
Do I need to sign a contract?
Yes! If you would like to download a copy, please do!
How many activities can I choose a day?
You can have your pet participate in as many activities as you would like! The price of each activity may vary. If you choose three activities per day there is a $2.00 discount per day. Please visit our services and rates page for a complete list of the packages we offer.
What forms of payment are accepted?
We accept cash, checks, debit cards,Visa, Mastercard, American Express and Discover cards. Payment is made at the time of pet pickup.
What happens if my pet gets sick or is injured?
After accessing the situation, we will try to reach you or your emergency contact. If we are unable to make contact, we will call your veterinarian to decide if your pet requires treatment. If your veterinarian clinic is closed, we will take your pet to an emergency clinic.
My dog hasn’t spent much time around other dogs and rarely gets the opportunity to play. Will he enjoy a Play Yard with other dogs?
Most dogs enjoy the company of other dogs. We only place dogs in the Play Yard if they exhibit to us that they are comfortable and happy to be there.
Are you able to board intact (un-neutered) dogs and cats?
Yes, we are able to accommodate un-neutered pets and even females in season. Please let us know if your pet has any special needs.
Do you board all breeds of dogs?
All breeds are welcome at Laurel Acres Kennels. Please let us know if your pet has any special needs.
Why do you charge extra for activities? If I don’t pay for any activities, will my dog be isolated during his stay?
All activities are scheduled and occur on a one-on-one basis with a staff member. It is of the utmost importance to us that each and every scheduled activity is completed each day. Dogs that do not receive activities will still receive plenty of love and attention from the staff and always have access to their outside run during the day.
Can I reserve a specific run for my dog?
Please let us know if your pet has any special needs so that we may house them in the most appropriate place. We will make every effort to accommodate your wishes, however, just like any hotel we cannot guarantee that your pet will be housed in a specific run.